Before you book
Frequently asked questions
Where details differ, the information on the individual property page takes priority.
Is each machiya rented as a whole house?
Yes. The listed stays are private whole-house rentals; you do not share the interior with another group.
What are the check-in and check-out times?
Check-in is from 16:00 to 19:00 and check-out is at 11:00. Entry from 15:00 may be available when stated in your instructions.
Can I leave luggage before check-in?
Luggage cannot be accepted before 12:00. From 12:00, luggage may be dropped off. Please also follow your arrival instructions.
Are kitchens and washing machines available?
Facilities differ by property. Check each property page for its kitchen, cookware, and washing-machine details.
Is parking available?
Parking differs by property: some have dedicated parking, some shared paid parking, and some none. Check the property page.
Are the properties non-smoking?
All properties are non-smoking. Thank you for your cooperation.
How do I change or cancel an OTA reservation?
Use the service through which you booked, such as Booking.com or Agoda, to make changes or cancellations.
Where should current guests contact the team?
Use the instructions and contact information on the guest site, machiya.in.
How can I check availability?
Select Check availability, then enter your dates and number of guests on the official booking page.
Are the stays suitable for groups?
Maximum capacity and bedding differ by property. Compare the stay list and individual property pages.